Question 1

What are transaction fees or processing fees, and how do they affect my business?

Accepted Answer

Transaction or processing fees, often called "swipe fees," are the costs associated with accepting credit or debit card payments. Every time a customer uses their card, a small percentage of the payment is charged by the payment processor. This covers things like handling, verifying, and transferring the payment from your customer’s bank to your business account. With our zero-fee solution, you won’t have to worry about these fees cutting into your profits.

Question 2

What if my customers don’t want to pay credit card fees?

Accepted Answer

Credit card payments are offered as a convenient, optional method for customers who prefer them. Many customers are used to seeing small fees like this—for example, the different cash and credit card prices at gas stations. If they'd rather avoid the fee, they can still pay by cash or check without incurring any extra costs. We’re happy to offer flexibility, while making sure your business is paid quickly and securely.

Question 3

Will my customers be forced to pay credit card fees?

Accepted Answer

No, you’re simply offering them more options. They can still choose to pay by cash or check, or enjoy the convenience of paying by credit card or ACH—it’s entirely their choice.

Question 4

Could charging a 3% transaction fee drive away my customers?

Accepted Answer

Charging a 3% transaction fee is unlikely to drive customers away:

• 90% of consumers are willing to pay small convenience fees, especially for purchases under $100.
 • Over 80% of customers still choose convenience for transactions up to $200, preferring their preferred payment method despite the fee.
 • Card usage rewards: Many customers enjoy cashback or other benefits that make credit card use more attractive, offsetting the fee.
 • Familiarity: Customers are accustomed to similar fees in daily transactions, such as state excise tax bills and gas station price differences for cash vs. credit.

By offering flexible payment options, you align with modern consumer preferences and habits.

(Source: 2023 Consumer Payment Behavior Study by the Federal Reserve)(https://www.frbsf.org/research-and-insights/publications/fed-notes/2023/05/2023-findings-from-the-diary-of-consumer-payment-choice/)

Question 5

Do I need to sign a long-term contract?

Accepted Answer

No, we don’t believe in locking you into a service. You’re free to cancel anytime, no penalties—because we wouldn’t like being stuck in a contract either.

Question 6

How Much Money Can You Save Me?

Accepted Answer

Thousands to tens of thousands of dollars per year.  It's as simple as that.

Our zero-fee payment solution is designed to put more money back into your business.

Question 7

Why Should I Choose You?

Accepted Answer

We care about helping your business run smoother and become more profitable.  Unlike many competitors who pass transaction fees onto you to maximize their profits, our cash discount program allows you to keep more of your revenue with zero transaction fees—a true game-changer for your bottom line.

Our solutions are tailored to your specific needs, whether it’s integrating with QuickBooks, automating invoicing, saving you time with bank account reconciliation, or managing employee jobs and schedules more efficiently.

Plus, you’ll receive personalized support every step of the way. We’re more than just a service provider—we’re a partner to help you reach your business goals and thrive.

Question 8

How are our payment solutions superior to competitors, especially for business owners who need employee scheduling?

Accepted Answer

In addition to zero transaction fees, Rapid Accept offers solutions that integrate employee dispatch and task management tools. This helps streamline employee coordination and scheduling while keeping your payment processes seamless and cost-effective. You'll have everything you need to manage your business efficiently, without extra fees that competitors often charge.

Question 9

Why should I switch to Rapid Accept for payment solutions?

Accepted Answer

Rapid Accept offers zero transaction fees through our cash discount program, helping you save more. We also provide personalized, local customer service tailored to the unique needs of home service businesses, ensuring you get the support and solutions that work best for you—without the added costs or generic service of larger competitors.

Question 10

How is it possible to offer credit cards with zero transaction fees to the business?

Accepted Answer

As an authorized agency, we can offer the cash discount program, which allows businesses to avoid transaction fees by giving a discount to customers who pay with cash or check. Customers who choose to pay with credit cards are charged the regular price, which includes the processing fee. This helps businesses cover credit card costs while offering customers flexible payment options.

Question 11

How does your payment system protect my business from fraud and secure customer payments?

Accepted Answer

Our payment system uses advanced security measures like tokenization and encryption to safeguard customer payment data. We also offer real-time fraud monitoring with tools such as IP tracking, AVS/CVV verification, and BIN data insights to detect suspicious activity. Additionally, proactive chargeback alerts help you manage disputes before they become an issue, ensuring your business stays protected from fraud at every step.

Your Guide to Our Payment Solutions